Category Archives: Manager’s Toolbox

Effective Supervision

Every year in parks and recreation departments across the country, coaches and supervisors take center stage as a new group of athletes files in to participate in swimming lessons, basketball camps, gymnastics, and many other adrenalin-pumping activities. Exactly what is expected of a supervisor of these programs? Supervision includes monitoring not only the athletes, but also the facility and equipment, and the environment around the activity (e.g., distractions). In almost every lawsuit claiming negligence, lack of supervision is included as … Continue reading

Posted in Columns, Issues, June 2012, Manager's Toolbox, Parks and Rec Business | Leave a comment

Resonant Leaders

In parks and recreation departments across the country, staff members and supervisors carry different levels of responsibility and authority; however, it is important to remember that each person contributes equally to the overall mission of delivering services to the public. No matter how many services are provided–recreation facilities, parks, bike trails and sports fields–the greatest resource for effective and successful programs is the staff. Coordinated efforts of the front-line staff members who work with the public on a daily basis … Continue reading

Posted in Columns, February 2012, Issues, Manager's Toolbox, Parks and Rec Business | Leave a comment

Mirroring Exemplary Behavior

In the spirit of the season, most of us look to the new year as an opportunity to reflect on our jobs. For some, this raises questions like “Is it time to move to a new company or even to a new career?” or “Should I ask for a promotion?” and many more. For those who want to retain the best people and get the most from them, take the time to reflect on whether you are the type of … Continue reading

Posted in Columns, Issues, January 2012, Manager's Toolbox, Parks and Rec Business | Leave a comment

Make Partnerships Possible

It’s 9:00 a.m. on a Monday. You have just returned from vacation and haven’t touched your day-planner in a week. Your voice mail reports 18 new messages, and the inbox on your desk is stacked so high it looks like a model of the Sears Tower. Then you receive a call from your boss: “We’re going to need at least $25,000 in sponsorship money for the upcoming festival!” You panic and break into a sweat. You were supposed to create … Continue reading

Posted in Columns, Issues, Manager's Toolbox, November 2011, Parks and Rec Business | 1 Comment

Rewarding Employees

As times change, so do the expectations of employees in the workplace (Robb, 2007). They want to be appreciated for their contributions, and employers need to be creative in ways of doing so. Here are a few reasons why providing recognition in the workplace is a must–especially during tough times. So come on, managers, it’s time for some reward lessons! Recognition Is FREE! One of the most effective, yet powerful ways to reward and recognize employees is also the cheapest. … Continue reading

Posted in August 2011, Columns, Issues, Manager's Toolbox, Parks and Rec Business | 1 Comment