Category Archives: October 2008

Tree Propagation

Since the 1970s, ArlingtonCounty in Virginia has lost a significant amount of its tree canopy with an estimated 3,000-plus acres being converted from “heavy” tree cover (over 50-percent canopy) to “low” tree cover (less than 20-percent canopy). What’s more, the county is landlocked; it’s one of the most densely populated counties in the nation with many well-established communities dating back to the 1800s. Feel the pain? What’s a tree lover to do? “Now’s the time to be creative,” said Steve … Continue reading

Posted in October 2008, Parks + Playgrounds, Parks and Rec Business | Leave a comment

Sometimes, Bigger is Better

It was 1984 and my teenage angst was in full-gear. I needed, desperately needed, a boom box. The bigger the better. My younger sister, always advanced for her age, had the same wish, so we temporarily set aside our differences and, like all enterprising kids, joined forces for the betterment of all–namely the two of us. We pestered, we whined, we pleaded, we tried to be good, and at some point we struck gold. Eventually, our dad came home with … Continue reading

Posted in Columns, Issues, October 2008, Parks and Rec Business, Publisher's Note | Leave a comment

The Heart Of High-Performance Boards

Boards are established to govern, which is a vital function for the health of their respective organizations. This responsibility is not about “good relations” with the staff or community prestige, but it is essential in providing public accountability. It is the process of challenging the performance of the organization as it relates to its mission. It is about being informed and making policy that assures that resources are focused on the mission. Here are some steps to improve governance: · … Continue reading

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Give Customers Satisfaction

A question related to customer service has historically occupied a place on interview questions in park and recreation departments across the country. So why does it appear now as though customer service is being rediscovered? The new face, or rather, new name of customer service in the parks and recreation industry, is customer satisfaction. With additional players challenging parks and recreation departments for the market share of the recreation and leisure pie, new approaches to customer service are required. Moving … Continue reading

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Embezzlers Beware

During the past several months there has been plenty of shocking youth sports stories from around the country–fistfights, assaults and all the other nonsense that takes place among adults. We all cringe upon hearing these tales because it means some innocent group of children had to witness such ridiculous behavior at their games. And then along comes the jaw-dropping story out of western New York, one so disturbing that it’ll push your blood pressure off the charts. In brief, a … Continue reading

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