Category Archives: October 2008

The People We Serve

Names, or “labels,” affect past, present and future relationships, sometimes profoundly. As stated in “Leisure programming: A service-centered and benefits approach,” “The use of one particular label versus another will have a direct bearing and impact on the association that is established [between your agency and the public].” So, what do you call the folks who walk through the door–participants, patrons, customers, clients, members, users, visitors, guests, consumers? Do all personnel use the same term when greeting these folks? Is … Continue reading

Posted in Manager's Toolbox, October 2008, Parks and Rec Business | Leave a comment

Trends In Fitness Classes

In adding a new fitness class to your facility’s schedule, you know that picking the right one can mean the difference between making a direct hit that draws a capacity crowd every time, and choosing a miss that is poorly attended and a waste of resources. So what are some of the hottest new fitness classes at facilities nationwide? Experts offer a range of options for classes that spark the imagination and interest of patrons. But whether the classes use … Continue reading

Posted in October 2008, Parks and Rec Business, PRB Directory Stories, Sports + Fitness + Recreation | Leave a comment

A Living Legend

There are people who claim to have the ability to communicate with animals, talk with the dead, and see things that have not yet come to pass. While James “Vern” Houghtaling does not profess to have any of these abilities, I swear he can tell you how far off-level a tennis court is from the inside of his truck two miles away. Somewhere hiding under his signature white safari hat, he has a sixth sense for clay tennis courts. At … Continue reading

Posted in Grounds + Sports Turf, Issues, October 2008, Parks and Rec Business, Writers | Leave a comment

Fitness In Frigid Temperatures

For the 3,000 to 4,000 U.S. Air Force personnel who use the newly remodeled and expanded fitness center at Eielson Air Force Base (AFB) in Alaska, seven months of -40 F winter weather just became much more bearable. In March 2007, The U.S. Army Corps of Engineers selected the design/build team of USKH Inc., an Alaska-based, multi-disciplined design firm, and Alcan General, an Alaskan general contractor, to address the existing facility’s deficiencies, many of which limited the prime function of … Continue reading

Posted in Grounds + Sports Turf, Issues, October 2008, Parks and Rec Business | Leave a comment

Top 10 Spray-Equipment Productivity Tips

A common complaint from some parks and recreation staff members is that they don’t seem to get the life out of spray equipment that they would like. Among the concerns are equipment that wears out too soon, employees who invent new and more creative ways to destroy equipment and equipment that is waiting for repairs, etc. We have found that parks and rec departments with well-designed pest- and weed-control spray rigs can reduce problems significantly with a few easy steps. … Continue reading

Posted in Grounds + Sports Turf, Issues, October 2008, Parks and Rec Business | Leave a comment