Category Archives: December 2003

Measuring Success

The solution is often not the solution. At least that’s the way the park district in Naperville, Ill., has been looking at things recently. “People think that if there’s a problem and everyone walks away happy, then the problem is solved, but that couldn’t be further from the truth,” says Naperville Park District Executive Director Ken Brissa. “Something within your system allowed that problem to occur in the first place, and the only way to ensure optimum service to your … Continue reading

Posted in December 2003, Departments, Issues, Parks + Playgrounds, Parks and Rec Business | Leave a comment

In The News

Calendar Additions The October issue of Parks & Rec Business featured a listing of 2004 events of interest (In the News, page 8, and on-line at Here are a couple of 2004 events that have since been added to the calendar. We’ll run a full and updated list in the January 2004 issue… • The Kentucky Recreation and Parks Society Conference and Trade Show will be held in Covington, Ky., Jan. 30 to Feb. 3. For more information, call … Continue reading

Posted in Columns, December 2003, Issues, Parks and Rec Business, Voices of Parks & Rec | Leave a comment