Category Archives: Issues

Be There To Show You Care

You have to do more than just wave a magic wand to get good behavior out of children. © Can Stock Photo Inc. / darrin

It’s time to have a conversation about young people and all the things they do that are wonderful, inclusive, respectful, and responsible. Unfortunately, these aspects are often overlooked. And when we do see them, we either don’t identify them as … Continue reading

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Children On The Autistic Spectrum

A little understanding goes a long way in helping autistic campers succeed at camp. © Can Stock Photo Inc. / jhandersen

“How’s Max holding up?” I ask a camp director who recently agreed to host this camper with autism. “Um,” she says before pausing. “He did pretty well after the first day. But it’s still not going great with the boys … Continue reading

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Bridging The Gap

Working with Generation Y staff can be challenging -- but also rewarding and fun! © Can Stock Photo Inc. / iodrakon / summoners

Generation Y has come to be known by several different titles: The Internet Generation, Echo-Boomers, The Boomlet, Nexters, and most commonly, Millennials. The different classifications suggest the generation is open to many interpretations. As a result, many older camp directors … Continue reading

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Staff Pointers

Camps are the most powerful counter-cultural mechanism there is for positive youth development. Founding directors wove military, Native American, pioneer, folk and religious traditions into a unique tapestry. And although the traditions have evolved, the core of what makes camp … Continue reading

Posted in Camp Business, CB Top Stories, Columns & Features, Editor's Note, Issues, May/June 2013 | Leave a comment

Great Customer Service

Happy campers are happy customers! © Can Stock Photo Inc. / mandygodbehear

We’ve all heard the sayings, “The customer is always right,” and “The customer may not always be right, but he or she is always the customer.” These phrases are attempts to simplify a complicated issue. Customer service is not about … Continue reading

Posted in Camp Business, CB Top Stories, Issues, May/June 2013 | 1 Comment