The Thrill of Victory

Technology is billed as a panacea to almost every potential management and programming quagmire. While it lives up to its promise and beyond, computer power is only as good as the people behind it. The professionals we spoke to from Henderson, Nev., and New Britain, Conn., have embraced technology in a big way, while making sure the organization and the people who take advantage of their programming are in step with the changes it brings. “Every administrative leader is looking …


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