Starved For A Makeover

In an effort to provide enhanced customer service at 13 locations and host 1.6-million visitors annually, the OaklandCountyParks and Recreation Commission completely revamped its model to provide food-and-beverage services for weddings, golf outings, family reunions, waterpark visits, and other events. Since 1974, the parks system—based in Waterford, Mich.—relied upon a single provider to meet all of its food-and-beverage needs. E. A. Fuller Oak Management Corporation was responsible for lunch or dinner for golf outings, concessions at waterparks and campgrounds, limited …

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