Responding Vs. Reacting

In January 2008, Infection Control Today published the results of an online survey asking facility managers and members of the professional cleaning industry their thoughts on a common culprit–restroom odors. What was most notable, according to the report, was how strongly some respondents felt about this issue. For instance, when asked if an odor present in a public restroom made respondents feel more concerned about germs, bacteria and other health-threatening pathogens, nearly 85 percent said yes. They have a right …

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