Pooling Resources

Hiring, training, and retaining a quality lifeguard staff presents many challenges. Managers depend on the lifeguards to keep the pools safe, the public happy and the facilities clean. While safety is obviously the most important aspect of the lifeguards’ duties, customer service and the ability to keep the pool area clean are probably the next most important job functions for most agencies. So how do you get the most out of the lifeguard staff when many of them are high-school …

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