Lost In Communication

Are you listening? canstockphoto2074619

Are you listening?



“Hello? Mr. Chanchuty?”

“‘See-an-Sooty’ (Ciancutti) actually, but that’s close enough.”

“Yes, Mr. Chanchuty we will have a truck in your area Monday.  Do you have clothes to donate?”

“Yes I do.  I’ll have them bagged and tagged on the front step on Monday.”

“Our company is collecting clothes on behalf of the poor and needy in your area.”

“Yes, I have clothes for you.”

“Do you think you can possibly donate some clothes to our cause?”


“They will be picked up on Monday.”

“I know I know – I’ll have them ready.”

“Can you put the clothes in a plastic bag?”

“YES!  YES!  I said I would.”

“The bag needs to be tagged with our name on it.”

“Lady, I KNOW.  I said I’d have them bagged and tagged.”

“Please write the name of our organization on a paper that you attach to the bag.”

“Mmmmmm. Hmmmmmmm.”

“And Mr. Chanchutty where will you leave this bag?”


“Thank you for speaking loudly and clearly Mr. Chanchutta.”

“Just let me confirm your address.”

“Sure thing, it’s 18023 Franklin.”

“I show 1….8……0……2…….3….. Francis.”

“No Franklin.”


“Franklin – in like you stay at an inn.”

“Oh – two n’s?”

“No but it sounds like that.  FRANKLIN. IN IN IN IN.”

“Oh, I see Franklinin.”

…..sigh (resigning) “Yes, that’s right.”

“Mr. Chancutto do you have any large items to donate?”

“No. Just probably two bags of clothes.”

“And you will label those individually?”


“But no large items?”


“O.K.. so our truck will be there Monday.  Please have the marked bags of clothes on the porch by 8 a.m. and any large items need to be tagged separately.”

“I don’t have any large items.”

“You don’t have any large items?”


“Oh – O.K..  A flyer will be left for you to help you determine any tax credits for your contribution.”

“Yes, I know I have done this before.”

“You’ve done this before? Oh, then you have an existing account with us.  Can you hold the line please and I will check.”

“Miss, I really must go.”

“Are you on 1  8  0  2  3 Frank – lin?”

(long pause)…. “Yes!”


“Franklin. Franklin. Franklin.”

“Oh – FRANKLIN – your account is all set up already Mr. Chancutta, we have you right here. Mr. Chancutty?  Are you there?”

“Mmmmm. Hmmmmm.”

“Our truck will be in your area on Monday.”

“Thank you.”

“O.K.  You are most welcome sir.  Please be sure to mark your bags.”

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