Job Performance And Evaluation

Summer provides countless opportunities to plan outdoor activities and exciting excursions to new places as well as the ability to infuse creativity, leadership and enthusiasm into scheduling.

A good attitude is everything.

Industry leaders also can deliver outstanding programs and perform at an exceptional level by encouraging team members to keep P.L.A.Y. at the forefront of their minds.

Perception is an important component of programs involving youth participants. Whether it’s a pre-kindergarten class, summer day camp, youth sport team or teen program, it is important to remember participants and parents don’t measure quality by what you say, but rather what you do.

Since the newest and inexperienced team members are often on the front lines, and make the most significant impressions on participants and their parents, attempt to incorporate the “do as I do” mentality, and lead by example.

Although everything might run smoothly 99.5 percent of the time, it is always that one incident that can be the most damaging to a program’s reputation. Whether it is a negative word-of-mouth campaign or a vocal participant who has had a bad experience, it may take weeks–if not years–to repair the damage.

Perception is reality for both participants and parents, so it is imperative to choose your reality wisely.

Leadership is and always has been the cornerstone of top-notch summer programs. A universal truth within the recreation field is that one does not have to have a title to be a leader.

Since entry-level positions often have the most meaningful and immediate impact on customers, leaders must consider multiple levels in the department hierarchy to effectively deliver programs.

To do this, it is important to recognize that vision and direction are essential ingredients in teamwork. Many people think of a leader as a captain or general, someone telling people what to do and how to do it. Instead, think of yourself as a navigator, who must detail the various routes in attaining the team’s goal.

Understand that everyone has a different leadership style in approaching various situations and personalities more efficiently and effectively. Adjusting your style to match or complement the style of the individuals you are working with will allow the flow of information to be sent and received successfully.

The goals of every youth program include providing strong leadership and acting as role models to participants; this is accomplished by detailing clear expectations and defining boundaries–all while engaging and challenging participants.

Attitude is the one indefinable action that makes or breaks a program.

When arriving for work every day, you will set the tone. Being positive and enthusiastic affects everyone, from participants to team members. Conversely, being negative and apathetic spreads like a disease and can sabotage a day, week or entire summer.

Leadership can make or break a summer youth program.

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