Give Customers Satisfaction

A question related to customer service has historically occupied a place on interview questions in park and recreation departments across the country. So why does it appear now as though customer service is being rediscovered? The new face, or rather, new name of customer service in the parks and recreation industry, is customer satisfaction. With additional players challenging parks and recreation departments for the market share of the recreation and leisure pie, new approaches to customer service are required. Moving …


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