Create Exceptional Customer Service

My family and I recently visited Disney World, and while I went with high expectations of experiencing magic, I did not come away with an incredible feeling of exceptional service. Don’t get me wrong–we had a great time, and we will go back, but I did not leave “wowed.” Instead, I left thinking that my staff members and I can do a better job and focus on exceptional customer service. Throughout my life, there have been three important figures that …

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2 comments on “Create Exceptional Customer Service

  1. Dave Hagedorn on said:

    Great article that serves as a reminder to us all of our potential impact when we take the time to do little things in an exceptional way.

  2. Johnathan O. Skinner on said:

    A great article, makes you think about the product you are presenting. The product of Customer Service. Anyone can make a widget. It takes a Customer Service professional to make the widget experience special.

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