Create Exceptional Customer Service

My family and I recently visited Disney World, and while I went with high expectations of experiencing magic, I did not come away with an incredible feeling of exceptional service. Don’t get me wrong–we had a great time, and we will go back, but I did not leave “wowed.” Instead, I left thinking that my staff members and I can do a better job and focus on exceptional customer service. Throughout my life, there have been three important figures that …


This content is reserved for Insiders – readers who subscribe to
PRB (Parks & Rec Business) or Camp Business magazines.

Click here to log in or subscribe
for FREE and receive a FREE Insider account.

For questions or help logging in, call 866-444-4216. Office hours are 7:30 a.m. to 4:30 p.m., Monday through Friday, Eastern Standard

2 comments on “Create Exceptional Customer Service

  1. Dave Hagedorn on said:

    Great article that serves as a reminder to us all of our potential impact when we take the time to do little things in an exceptional way.

  2. Johnathan O. Skinner on said:

    A great article, makes you think about the product you are presenting. The product of Customer Service. Anyone can make a widget. It takes a Customer Service professional to make the widget experience special.

Leave a Reply

Your email address will not be published. Required fields are marked *


HTML tags are not allowed.