Blunt Management

Pick up and read a business magazine and you’re likely to get personnel advice such as “Never criticize an employee directly.” Other books or speakers encourage you to “sandwich” the criticism between two positives. For example, if an employee is continuously late, a supervisor is instructed to say, “James, you’re a valued employee here at Acme Widget Enterprises. However you’ve been coming to work late quite a few times. Hey! Good job on last week’s budget report!” James only remembers …

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