“Model” Behavior

Transforming concepts into reality is very much like combining music and words: one method of communication helps get the idea across. So, although the “toolboxing” technique featured in this column is original to the parks and recreation profession, it should not be a surprise that a similar approach–in a totally different field–was conceived in the early 1960s: Model-Netics. The brainchild of Harold S. Hook, Model-Netics formally was introduced to the insurance industry in 1971, and continues to thrive today. Hook …

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