Warm Welcome

Try this exercise: Leave your camp, and then drive back, thinking about what you see through the eyes of someone who has never been there before. Ask staff to do the same, and then discuss your observations. Think seriously about the first impressions of guests and how to make them feel more welcome. Right or wrong, first impressions are hard to forget or dismiss. Upon entering a five-star hotel, you will find trained staff, pleasant, peaceful surroundings, careful signage and …


This content is reserved for Insiders – readers who subscribe to
PRB (Parks & Rec Business) or Camp Business magazines.

Click here to log in or subscribe
for FREE and receive a FREE Insider account.

For questions or help logging in, call 866-444-4216. Office hours are 7:30 a.m. to 4:30 p.m., Monday through Friday, Eastern Standard

Leave a Reply

Your email address will not be published. Required fields are marked *


HTML tags are not allowed.