Off-Season Risk Management
“Cabin-wise, a lot of times you don’t hear complaints until November or December, like tile in the bathrooms where a maintenance form was not filled out because a 21-year-old counselor would say, ‘Hey. I can live with this.’ Whereas a parent would say, “I don’t want my child living with that,’” says Waldman.
Certainly you’ll never find everything, whether it be inattentive staff, a missing bathroom tile, a motor on your ski boat that needs repair, or hidden obstacles in the water.
What you can do is instill the importance of keeping a watchful and wise eye on the camp and its activities in your staff. After all, they’re often the only eyes you have during the camp season.
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