Great Customer Service

We’ve all heard the sayings, “The customer is always right,” and “The customer may not always be right, but he or she is always the customer.” These phrases are attempts to simplify a complicated issue. Customer service is not about right and wrong, but about how the customer feels. In order to provide quality customer service, we need to understand who our customers are, how to be intentional with our words, how to exceed our customers’ expectations, and, if necessary, …


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One comment on “Great Customer Service

  1. cindy penn on said:

    The best to give great customer service is to smile all the time and be nice to people. Then, always try your to give solutions to all customer’s issues or concerns. Anyway, a lot more tips regarding great customer service at

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